A good property management office starts with the rule of vetting tenants properly. The aim of the leasing staff is not just to find a good tenant – it is to find a good tenant for the right property.
Turning down the wrong applicant is the most important thing that you can do for both the tenant and the landlord. If the application process is thorough, in most instances you are able to confidently advise a landlord that you believe the tenant will be good. If you cannot confidently present the tenant to the landlord, then there is a good chance that you are selling the tenant not only to th... Read more