1. “I love the way you do business.”

    Thanks Suzie for your great service.  I love the way you do business.

    Christine
    24/06/2016

  2. “your unfailing attention and ability throughout was amazing.”

    Hi Suzie,
    I just want to thank you for your attention to our longstanding and difficult lease assignment, and new lease also.
    Despite the many difficulties that were put in front of us, your unfailing attention and ability to just keep going throughout was amazing.
    In many regards, we were in actual fact on opposing sides in this matter.
    But your good humour, and grace, and assistance in ‘getting the job done’  was invaluable in getting the correct result, for the landlord, for the old tenant (us) and the new tenant.
    Many thanks for your kind assistance.

    Kind regards,
    Philip Palmer

    01/06/2016

  3. “Thank you very much for your excellent support”

    Julie, Thank you very much for your excellent support and for being there to support us all these long years. Having property managed remotely requires a lot of trust and for us it was always a comfort to have you in charge of our properties. Your continuous support is highly appreciated by Mary and I. Look forward to our next transaction together.

    Tony & Mary Zeitoun
    27/05/2016

  4. “The experience I have had has been truly such a pleasure in its entirety”

    Hi Suzie ,

    I would like to say a very big thank you to you and Amy. The experience I have had with Amy in leasing Francis Street has been truly such a pleasure in its entirety.

    I know how property management works and how rare it is these days to be so impressed with a leasing experience especially for a casual letting scenario.

    Amy was consistently giving updates and feedback and not only was I impressed but also our new tenants enjoyed dealing with her as well.

    She’s done your team proud!

    Kind Regards
    Lara
    25/05/2016

  5. “So responsive and helpful”

    Hi Belinda,

    Thanks for calling this morning.

    You, and Laing + Simmons Double Bay generally, were great.

    Thanks again for being so responsive and helpful while I have been at my property.

    Best wishes,

    Kate

    09/05/2016

  6. “Everything was seamless and professional.”

    I have really appreciated all of your team’s efforts during the lease, everything was seamless and professional.

    Regards,
    Scott
    27/04/2016

  7. “I am very happy with the way you look after and manage things.”

    Thanks again Belinda – I am very happy the way you look after and manage things – takes pressure off us and lets the Tenant know they will have immediate attention.

    Best regards again

    Fred Bennett

    26/04/2016

  8. “I am very happy to be associated with your office”

    Dear Suzie,

    As a new tenant of a property, managed by your agency, I would like to express my appreciation for the courteous and professional manner I received from my Property Manager Belinda Halliday, and my Leasing Consultant, Ashleigh Terry.

    Belinda and Ashleigh have always addressed me in a friendly, happy manner; were courteous in their communication; and efficient in all their dealings with me. They were available when I had an important query or returned my calls as promptly as possible. I never felt too hurried and therefore always felt my queries were given high regard. I have been very impressed.

    As a nutritionist and a sales professional I know how important customer service is in this busy world. I thought it important to pass on this compliment for your awareness as their manager, as complaints are usually in abundance for such minor things. I think its important to acknowledge professionalism of working women.

    Please pass on my regards to Belinda and Ashleigh.
    I am very happy to be associated with your office.
    Elizabeth, your receptionist has been wonderful as well.

    Warm regards,

    Deborah Merrett

    30/03/2016

  9. “I have been raving to everyone about you.”

    Hi Ashleigh,

    I have been raving to everyone about you, how unusual to come across an attractive young letting agent who is personable, decent and helpful.  This is my sincere feedback to you because I am still in a bit of shock going through this renting process and dealing with some letting agents.

    Thanks again for your help.

    Isabelle

    11/12/2015

  10. “Thank you and your team for the truly great service they have provided.”

    Dear Suzie,

    I’d like to take this opportunity to thank you and your team for the truly great service they have provided. It has been a pleasure to be on the receiving end of their professional and courteous manner during our association.

    With kindest regards,

    Michelle

    2/12/2015

  11. “I hope the owners appreciate just how well you represented them”

    We have enjoyed the house and even more so, working with you!
    I hope the owners appreciate just how well you represented them and how lucky they are to have such a wonderful home.
    Daniel Rubinstein and Dr Ginni Mansberg – November 2015

  12. “most professional and approachable property manager we have had!”

    Thank you Ngaire!  I can honestly say you have been the most professional and approachable property manager we have had!

    A Visch – October 2015

  13. “a breath of fresh air and a step in the right direction”

    I would like to compliment and  thank Amy Coasin, she is definitely someone you would want on your team. My friend and I endured a very long and tiresome process trying to find a suitable property  for our needs, until we met Amy, she was a breath of fresh air and a step in the right direction and at all times acted professionally with courtesy and consideration. Amy maintained a calm and professional stance throughout our interactions with her, we valued the honesty and the efforts she showed to assist us.
    She demonstrated a genuine interest for our needs. In the future we do hope others like ourselves have the opportunity to work with her. I would recommend Amy to any of my friends and family looking to lease their property or find a suitable home.

    Many thanks,

    Michael

    30/09/2015

  14. “I can strongly recommend her for any real estate needs.”

    Amy is an ultra-responsive and friendly leasing agent and it was a pleasure to rent a property through her.  She went out of her way to accommodate my schedule in order to see the property at a convenient time.  Amy was extremely professional in all interactions, responding quickly and happily searching out information as needed for the new apartment.  I can strongly recommend her for any real estate needs.

    Dave
    21/09/2015

  15. “Thorough , professional, fast and fair”

    Thanks Bianca. You’ve been really great to work with- thorough , professional, fast and fair.

    I think they are lucky to have you at L&S and you will be a big success.

    Arthur

    20/08/2015

  16. “Amy’s professionalism and efficiency shone through”

    To whom it may concern,

    I am writing to express my appreciation for the experience provided by Amy Coassin throughout the process of leasing 215 Sutherland Street in Paddington.

    Amy operated with the up most professionalism and made the whole process run smoothly and without trouble. I would not hesitate to refer friends and colleagues to Amy.

    Kind Regards,

    Andrew

    20/08/2015

  17. “efficient, timely, and consistently on top of all details”

    Good afternoon Suzie,

    I recently signed a new lease on a Double Bay rental property that your office was handling.  I wanted to write to inform you of the recent experience I had working with both Amy Coassin and Amy Hammond in securing a beautiful one bedroom property.  They both made it completely hassle-free, were very prompt in turn around from viewing to lease signing, and made house hunting an enjoyable experience (which quite typically can be a gruelling task in finding the perfect home).  Refreshing to have worked with two strong professionals.  Certainly restored my faith in the Realtor market if I’m honest, as I have had several experiences over the years, both as a buyer and renter, and found your team to be the best I’ve worked with.

    I thought it warranted to inform you of how professional and easy your team made this process for me and how thankful I am that they we’re both such a pleasure to work with.  Amy Coassin in particular, being the predominant handler of the property I’ve rented, was efficient, timely, and consistently on top of all details and requests I proposed.

    You have a strong team and simply wanted to let you know.

    Kind regards,

    Chloe
    09/06/2015

     

  18. “the very high standards your team set have been exceeded even now!”

    Hi Suzie,

    I don’t think we have relayed to you directly on our feedback of your great team. We gave a previous testimonial a couple of years back and are very happy to say that the already very high standards your team set back then have been exceeded even now!

    We want to thank you, Julie Rogers, Amy Hammond and Belinda Halliday for looking after us so well. Julie is helping us tremendously with our choice of property investments and referring us to great tradesmen for repairs and renovations saving us quite a lot of money. She knows our tastes and exactly what we are looking for. Her advice and guidance are of great value to us. She even attended open inspections on our behalf as we live overseas. This made the decision to buy our latest purchase an easy one for us. Amy is so fantastic in getting us quality tenants with very short vacancy period only. Belinda of course is keeping a sharp look to ensure our properties are always in tip top shape. We have peace of mind with your team looking after our properties and we are truly grateful.

    With kindest regards
    Ben and Melanie
    22/05/2015

     

  19. “Julie is very pragmatic; we always felt very comfortable with her advice”

    Julie Rogers has overseen the management of our property in Bronte for almost 5 years. She came to the very first meeting at the house when we were still deciding on who to use, and she has had very close and personal involvement ever since – right up until we sold the property just recently.

    She found us a perfect tenant very quickly and we managed to keep that same tenant for the entire period. We were living outside Australia and needed someone who would be actively involved in our absence. We found Julie to be extremely responsive and any issues with the tenant or property or any questions we had were always resolved quickly and efficiently.

    Julie is very pragmatic in her approach and we always felt very comfortable with her advice.

    I would have no hesitation at all recommending Julie and in fact have already done so in the past.

    Darren Friedlander
    19/05/2015

  20. “Laing & Simmons have provided excellent service to us”

    Laing & Simmons and yourself have provided excellent service to us and been efficient at handling all issues relating to the property of the last 6 years we’ve been residing here.

    Thank you
    Regards

    Nicholas and Amanda Lennon
    10/04/2015