1. “Nothing nicer than dealing with someone who shows “real ” human qualities”

    Amy thank you for all your time ( and care) – (not only just a while ago ) – and if I could share a little recommendation with you from a client perspective:
    ELIZA is such a delight – you are actually like peas in a pod and I have to tell you what a pleasure it is .

    Eliza’s bright positive attitude ( and she does really give you a lot of confidence with her apparent abilities )  makes her a ray of sunshine every day .
    Nothing nicer than dealing with someone who shows “real ” human qualities and absolutely no pretentious traits .

    Lots of thanks
    I will miss you both
    Carol
    23/02/2017

  2. “Amy shows commitment, dedication, responsibility, respect, trust”

    Dear Suzie,
    I would like to take this opportunity to inform you that your staff member Amy Hammond should be commended for her continued amazing service she has provided me over the last 10 years. I have had a property that has been leased by your office since 2000. I have never questioned the fact that I use your office as Amy has always assisted me.
    Amy shows commitment, dedication, responsibility, respect, trust, is highly efficient and always gets things done with such incredible ease and grace. Her manner is highly professional and I feel that her amazing service needs to be acknowledged.
    Yours kindly,
    A very satisfied customer,
    Viviane Rubinstein
    21/02/2017

  3. “I really appreciate your help & guidance.”

    Thank you Suzie. I really appreciate your help & guidance. I know it is your job, you do it well. My warm wishes to you & your great team.
    Kim
    13/12/2016

  4. “I respect all that you have done for me.”

    Hi Bianca,

    Hope your well.

    Your service has been incredible. You’ve been extremely efficient and I respect all that you have done for me.

    Regards

    Jodie Wantling
    18/11/2016

  5. “Thank you for your pleasant, competent help and assistance”

    Dear Suzie,

    As the tenancy on number 23 comes to an end, I just wanted to thank you & your colleagues – especially Belinda – for your pleasant, competent help and assistance over recent years.
    As you know, our daughter & her family are taking over the home. If we ever need to rent it again, we’ll know where to come.

    Regards,
    John
    27/09/2016

  6. “Thank you for your support & help over the years.”

    Dear Julie,

    Thank you for your support & help over the years.

    When I renovated the unit in 2010 you were very helpful in advising on what should be done to attract future tenants & increasing the value of the unit. Fortunately I listened to your advice & your recommendation of the builder, as I think the result was a very good renovation & this would have helped in the success of the recent sale for a building record.

    Thank you once again for your help. If I have another investment property in your area I’d ask you to manage it & would be happy to recommend you to family & friends.

    Kind regards

    Lorraine
    26/09/2016

  7. ”I have consistently been able to rely on you without concern.”

    Hi Giselle,

    I firstly want to thank you for your helpfulness, efficiency and management of my tenancy. You and your colleagues have been a pleasure to deal with and I have consistently been able to rely on you without concern.

    Chrystal

    05/09/2016

  8. “I would rank Laing and Simmons Double Bay as No 1.”

    I have rented for many years and therefore dealt with many agents, and I would rank Laing and Simmons Double Bay as No 1. Our property manager Belinda Halliday has always dealt with our communications and requests very quickly and efficiently, and always follows up to see if we were happy with the result. She has been an excellent liaison between us and the owner, and if we had an investment property in the area, we would use Belinda for our management.
    Andrew Bures
    05/07/2016

  9. “I love the way you do business.”

    Thanks Suzie for your great service.  I love the way you do business.

    Christine
    24/06/2016

  10. “your unfailing attention and ability throughout was amazing.”

    Hi Suzie,
    I just want to thank you for your attention to our longstanding and difficult lease assignment, and new lease also.
    Despite the many difficulties that were put in front of us, your unfailing attention and ability to just keep going throughout was amazing.
    In many regards, we were in actual fact on opposing sides in this matter.
    But your good humour, and grace, and assistance in ‘getting the job done’  was invaluable in getting the correct result, for the landlord, for the old tenant (us) and the new tenant.
    Many thanks for your kind assistance.

    Kind regards,
    Philip Palmer

    01/06/2016

  11. “Thank you very much for your excellent support”

    Julie, Thank you very much for your excellent support and for being there to support us all these long years. Having property managed remotely requires a lot of trust and for us it was always a comfort to have you in charge of our properties. Your continuous support is highly appreciated by Mary and I. Look forward to our next transaction together.

    Tony & Mary Zeitoun
    27/05/2016

  12. “The experience I have had has been truly such a pleasure in its entirety”

    Hi Suzie ,

    I would like to say a very big thank you to you and Amy. The experience I have had with Amy in leasing Francis Street has been truly such a pleasure in its entirety.

    I know how property management works and how rare it is these days to be so impressed with a leasing experience especially for a casual letting scenario.

    Amy was consistently giving updates and feedback and not only was I impressed but also our new tenants enjoyed dealing with her as well.

    She’s done your team proud!

    Kind Regards
    Lara
    25/05/2016

  13. “So responsive and helpful”

    Hi Belinda,

    Thanks for calling this morning.

    You, and Laing + Simmons Double Bay generally, were great.

    Thanks again for being so responsive and helpful while I have been at my property.

    Best wishes,

    Kate

    09/05/2016

  14. “Everything was seamless and professional.”

    I have really appreciated all of your team’s efforts during the lease, everything was seamless and professional.

    Regards,
    Scott
    27/04/2016

  15. “I am very happy with the way you look after and manage things.”

    Thanks again Belinda – I am very happy the way you look after and manage things – takes pressure off us and lets the Tenant know they will have immediate attention.

    Best regards again

    Fred Bennett

    26/04/2016

  16. “I am very happy to be associated with your office”

    Dear Suzie,

    As a new tenant of a property, managed by your agency, I would like to express my appreciation for the courteous and professional manner I received from my Property Manager Belinda Halliday, and my Leasing Consultant, Ashleigh Terry.

    Belinda and Ashleigh have always addressed me in a friendly, happy manner; were courteous in their communication; and efficient in all their dealings with me. They were available when I had an important query or returned my calls as promptly as possible. I never felt too hurried and therefore always felt my queries were given high regard. I have been very impressed.

    As a nutritionist and a sales professional I know how important customer service is in this busy world. I thought it important to pass on this compliment for your awareness as their manager, as complaints are usually in abundance for such minor things. I think its important to acknowledge professionalism of working women.

    Please pass on my regards to Belinda and Ashleigh.
    I am very happy to be associated with your office.
    Elizabeth, your receptionist has been wonderful as well.

    Warm regards,

    Deborah Merrett

    30/03/2016

  17. “I have been raving to everyone about you.”

    Hi Ashleigh,

    I have been raving to everyone about you, how unusual to come across an attractive young letting agent who is personable, decent and helpful.  This is my sincere feedback to you because I am still in a bit of shock going through this renting process and dealing with some letting agents.

    Thanks again for your help.

    Isabelle

    11/12/2015

  18. “Thank you and your team for the truly great service they have provided.”

    Dear Suzie,

    I’d like to take this opportunity to thank you and your team for the truly great service they have provided. It has been a pleasure to be on the receiving end of their professional and courteous manner during our association.

    With kindest regards,

    Michelle

    2/12/2015

  19. “I hope the owners appreciate just how well you represented them”

    We have enjoyed the house and even more so, working with you!
    I hope the owners appreciate just how well you represented them and how lucky they are to have such a wonderful home.
    Daniel Rubinstein and Dr Ginni Mansberg – November 2015

  20. “most professional and approachable property manager we have had!”

    Thank you Ngaire!  I can honestly say you have been the most professional and approachable property manager we have had!

    A Visch – October 2015