1. “amazing and efficient and very gracious”

    Hi Amy,

    You’ve been amazing and efficient and very gracious – I didn’t think this existed in Sydney real estate circles, and it’s incredibly refreshing – thank you!
    You have been professional and supportive throughout and I’m quite sure the Landlord would have the same view.

    Teresa

    13/02/14

  2. “prompt response and professionalism”

    Thanks, Belinda – I appreciate your prompt response to this – and the professionalism with which you have managed this property.

    Best wishes,

    Andrew J Pringle

    10/01/14

  3. “excellent to deal with, terrific mix of professionalism, honesty & personality”

    Hi Suzie,

    We have just rented an apartment in Darling Point with Amy as our leasing agent. I just wanted to pass on a quick note to compliment Amy on her manner and ease of dealing.

    We moved up to Sydney from Melbourne a year ago and have dealt with numerous agents while inspecting various properties, both then and for our new property. Amy has been excellent to deal with and has a terrific mix of professionalism, honesty and personality. Amy has ensured the process has moved forward efficiently and smoothly.

    All too often people pass on negative feedback, so I am pleased to acknowledge this positive encounter.

    Kind regards, David

    12/12/13

     

     

  4. “we cannot think of entrusting our homes to someone else”

    Hi Julie and Belinda

    There are property managers and then there are Julie and Belinda who simply shine over and above all of the others. Thank you both for giving us such excellent service and looking after our valuable homes. We cannot think of entrusting our homes to someone else.

    Thank you so much also for your invaluable insights and advice on our property investments. We are confident that our homes are being properly looked after by you and your team and the choice of tenants you selected for us.

    Well done ladies and enjoy your holidays Julie. You truly deserve it.

    Cheers from Ben and Melanie

    02/11/13

  5. “made me feel like I am a valued customer”

    Thank you Julie, I really appreciate your support!

    I would like to say that every person I have dealt with from LSDBPM has been totally professional and made me feel like I am a valued customer.

    To date my dealings with your office have been above what I would have expected, right from the very beginning when Amy was showing me the property!

    I imagine that you are ‘doing it better’ than many within your industry and I expect that other companies could learn from the team at LSDBPM.

    Kind regards, Aleata

    21/10/13

  6. “huge thanks for the great service”

    Hi Suzie,

    We met when you visited our apartment last month.

    I just wanted to send you a short note to say thank you to you and your team for the fantastic way in which you managed our property leasing.

    You have a totally professional team with outstanding people interface and management skills.

    Right from the start, Julie was head and shoulders ahead of the other three property agents that we considered. I was treated with respect and honesty together with being introduced to the team personally one by one. At first I was concerned as to who would be my principle contact but my concerns were settled when Julie advised that it’s the whole team who is involved in the event that any one of them is away or not contactable. A very reassuring point of difference indeed.

    We have to say that great confidence has been established in the team in looking after the property for us and supporting the wonderful tenants that you had found for us. Hazel and I are genuinely very pleased and grateful for your attention to detail and care and concern for both us together with the incoming tenants.

    So again thank you for being so professional and I would be personally more than happy to be a reference from what we have experienced to date.

    Well done and keep up the great work!

    Cheers, Martin and Hazel

    13/09/13

  7. “it makes such a difference when you deal with professionals”

    Hi Julie

    That is wonderful.  We are very excited and looking forward to living there.

    I want to thank you both for all your help – it makes such a difference when you deal with professionals.

    03/07/13

     

  8. “high level of customer service, professionalism and just respect by yourself and your colleagues”

    I absolutely meant what I said about your office. The high level of customer service, professionalism and just respect by yourself and your colleagues has been brilliant these last few months. I would highly recommend you guys to anyone in the area as I have been so impressed. Our previous dealings were nothing near the level of professionalism as your office.

    Have a great weekend and keep me posted on next week

    Cheers,  Kate

    26/07/13

  9. “wonderfully helpful and professional throughout”

    Julie and Belinda have been wonderfully helpful and professional throughout.  I’ve been very grateful for Julie’s advice, we’ve been out of the country for so long, I needed help on several matters, which she ably provided.

    I trust the positive experience will continue!

    Best wishes, Stefanie

    27/06/13

  10. “Your professional and courteous approach has been a breath of fresh air”

    Thank you for all your help and it has been a pleasure dealing with you.
    Your professional and courteous approach has been a breath of fresh air.

    Best regards, Steven

    25/06/13

  11. “Amy is an absolutely brilliant operator”

    Amy is an absolutely brilliant operator … she is very good ….. And I am a very difficult person

    Brett

    04/06/13

  12. “no doubt in my mind that we can always count on you”

    We really appreciate very much the assistance and professional service provided to us by you and your team throughout these years.  There is no doubt in my mind that we can always count on you.

    Thanks again! Chris

    27/05/13

  13. “I would not hesitate to highly recommend Laing & Simmons, Double Bay”

    I would like to take this opportunity to thank you most sincerely for handling my property in a very professional way and with my best interest at heart.

    The property could not have been managed any better. You chose perfect tenants that looked after my apartment as if it were their own.

    I would not hesitate to highly recommend Laing & Simmons, Double Bay, to anyone who is thinking of renting out their place or looking to rent.

    Thank you, Zambella

    13/05/13

  14. “you’ve been wonderful to deal with”

    Thanks very much for organising your cleaner to remove the washing machine and touch up the oven and range hood – I really appreciate you doing that.

    Lastly, I just wanted to say that you’ve been wonderful to deal with, one of the nicest property managers I’ve had the pleasure to deal with and I’m very grateful for that.

    Hope you have a lovely weekend. Many thanks

    Jo

    03/05/13

  15. “you have set a new bar for us with respect to property managers”

    Thanks so much for that.  It has been a pleasure leasing through you.  You have set a new bar for us with respect to property managers.

    All the best, Eric

    25/03/13

  16. “outstanding, followed up, professional, cannot speak more highly of her”

    Camilla has been outstanding, followed up, professional, cannot speak more highly of her. Would have her on my team any day!

    I am positive with her enthusiasm that we will find a tenant shortly.  She is coming today at 1200 so fingers crossed.

    Thank you I have had fabulous service from your company. All the best for 2013

    Ele

    14/03/13

  17. “performed beyond the call of duty and achieved a great outcome”

    A thank you for all your work and perseverance in renting out Bronte Rd.

    I fully appreciate the time and effort involved on your part and also the good will demonstrated. You have performed beyond the call of duty and achieved a  great outcome.

    With gratitude and admiration

    Mare

    26/09/13

  18. “a world of difference from our previous agent”

    Julie sounds good…happy with that! BTW I meant to thank you and the team for doing such a great job looking after us and the two properties…a world of difference from our previous agent!

    Alison

    03/01/12

  19. “professionalism, efficiency & courtesy”

    I just wanted to say how impressed I have been with the professionalism, efficiency & courtesy of James Allum.
    You are indeed fortunate to have a young man of such high calibre in your company.

    17/08/11

  20. “your team distinguishes your office”

    Just a quick note to say that everything is working out pretty well

    The after lease attention by you and your team distinguishes your office as a cut above the rest in my opinion.

    Pass our thanks to those people involved.

    Mike, Lucy, Mila and Julio

    06/08/11